Our Reviews

Here’s what our customers are saying about us!

From 44 reviews
June McCarthy
June McCarthy
Brian was great! thorough, fast and personable. You guys are in my file.Mike & June McCarthy
via Google
Deborah Moore
Deborah Moore
Brian did an excellent job installing our new garage door. Would recommend O’Brien Garage Doors.
Response from business owner
Thank you kindly, Deborah! It was such a pleasure installing your new garage door for you and we are so happy to hear that your service experience with Brian was great. We thank you for your time and business and hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
via Google
Max Bucey
Max Bucey
Fixed the problem in a short time at a good price
Response from business owner
Thank you so much, Max! We very much appreciate your time and business, and it was such a pleasure working with you on Tuesday. Warm Regards, O’Brien Staff.
via Google
Ted Mueller
Ted Mueller
Very helpful in determining best course of action to fix an older garage door .
Response from business owner
Thank you kindly, Ted! We are so happy to hear your service experience with us on Thursday was so great. We thank you for your time and business and it was such a pleasure working with you! Warm Regards, O'Brien Staff.
via Google
Dena Clouse
Dena Clouse
O"Brien Garage Doors was great! Brian was on time, courtneous, knowledgeable, and patiently took the time to explain everything. I will definitely ask for Brian again!
Response from business owner
Thank you kindly, Dena! We are so happy to hear you had such a great experience with our technician Brian. It was such a pleasure servicing and getting your garage door working smoothly for you this month. We thank you for your time and business, and we wish you a wonderful week. Warm Regards, O'Brien Staff.
via Google
Zach Veletean
Zach Veletean
Timely and techs are knowledgeable and quick with their work. Would recommend
Response from business owner
Thank you so much, Zach! We very much appreciate your time and business, and it was such a pleasure working with you on Saturday. Warm Regards, O’Brien Staff.
via Google
Cheryl Hill
Cheryl Hill
Very prompt and communicative with service. Service representative Brian was cordial, polite, and executed all requested services really well. Despite a back order of parts, Brian went out of his way to obtain the part I needed when it … read more
Response from business owner
Hi Cheryl! Thank you so very much for taking the time to come and leave such kind words regarding your recent service experience with both our scheduling team and with our technician Brian. It always makes our day to hear such amazing feedback from our valued customers! We are so happy to have been of assistance in servicing your garage door for you on Friday. We thank you for your time and business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
via Google
Ron Cation
Ron Cation
The spring broke on our overhead garage door, and we needed to get the car out to get to the airport. O'Brien came out first thing the next morning and installed a new spring. Service was great and technician (Brian) was great to deal … read more
Response from business owner
Thank you kindly, Ron! We are more than happy to hear that your service experience with Brian was great. It was an absolute pleasure installing your new garage door spring for you yesterday. We thank you for your time and business, and look forward to working with you for years to come! Warm Regards, O'Brien Staff.
via Google
Beverly Mick
Beverly Mick
Technician was on time, called us prior to his arrival, admitted we had an unusual problem that he had not seen before, but had a solution. He had the necessary equipment on his truck for repairs and was done within the 20-minute estimated … read more
Response from business owner
Thank you kindly, Beverly! We are more than happy to hear that your service experience with our technician was great. It was an absolute pleasure working with you. We thank you for your time and business, and look forward to working with you for years to come! Warm Regards, O'Brien Staff.
via Google
Rick Kirk
Rick Kirk
Great service. Only fix what needs fixed. No high pressure sales. O’Brien’s is your only garage door company to call.
Response from business owner
Thank you kindly, Rick! We are so happy to hear your service experience with our team on Thursday was so great. We thank you for your time and business and it was such a pleasure working with you! Warm Regards, O'Brien Staff.
via Google
Shaun Haskins
Shaun Haskins
Quick response. good people that will work with you. Just wish we could get out garage door sooner. So far, pleased with the company.
Response from business owner
Hello Shaun! Thank you so much for taking the time to leave such kind words regarding your recent experience with our team. You have been such a pleasure to work with! We thank you very much for your time and business, and we look forward to installing your new garage door for you as soon as it comes in! Warm Regards, O'Brien Staff.
via Google
Manoj Jagwani
Manoj Jagwani
Called And got scheduled in the next hour. Gave a very clear estimate and reason and alternatives. No pressure. Got parts and resolved next day within 24 hrs. Plus he ensured the door was lubricated to save the extra decibels of noise. … read more
Response from business owner
Hi Manoj! Thank you very much for taking the time to come leave such kind words regarding your service experience with Brian. It always makes our day to hear such amazing feedback from our valued customers! We are so happy to have been of assistance in servicing your garage door for you today! We thank you for your time and business, and we look forward to being your garage door company of choice for many years to come. Warm Regards, O'Brien Staff.
via Google
Travis Bay (AlexCorrigan)
Travis Bay (AlexCorrigan)
O'Brien came out to take a look at my garage. The Tech is named Brian. He did a great job diagnosing the issue. The garage door kept sticking and causing a loud bang. He ended up changing the top brackets and basically said it was the … read more
Response from business owner
Thank you kindly, Travis! We are more than happy to hear that your service experience with Brian yesterday was so great. It was an absolute pleasure changing out the top brackets on your garage door for you. We thank you for your time and business, and we look forward to working with you for years to come! Warm Regards, O'Brien Staff.
via Google
Derrick Flood
Derrick Flood
Great professionalism and execution
Response from business owner
Thank you so much, Derrick! We very much appreciate your time and business, and it was such a pleasure getting your door back on track for you on Saturday. Warm Regards, O’Brien Staff.
via Google
Anthony T
Anthony T
5 stars Working with O'Brien was a great experience they were professional and easy to talk with on the phone and in person. They had my garage door opener ready in a hour. operates fantastic!
genny swartwood
genny swartwood
I had a garage door problem that was not easy to diagnose, but Brian took a great deal of time to determine what the problem was. I am so thankful that I ended up with Brian as my repairman and will always request to have him in the future.
Response from business owner
Hello, Genny! Thank you so very much for taking the time to come leave kind words regarding your recent experience with Brian. It was such a pleasure working with you yesterday! We thank you for your time and business and look forward to working with you for years to come. Warm Regards, O'Brien Staff.
via Google
Jon Kenimer
Jon Kenimer
Prompt, effective, and helpful. They provided prompt repair service for my garage door (actually offered same-day, but as it was Saturday when they called, I put them off till Monday). The tech was effective and replaced the broken door … read more
Response from business owner
Thank you kindly, Jon! We are so happy to hear you had such a great experience with our team. It was such a pleasure replacing your garage door spring for you on Monday. We thank you for your time and business, and we look forward to working with you for many years to come. Warm Regards, O'Brien Staff.
via Google
Richard Pereksta
Richard Pereksta
O'Brien provided prompt service. I called Tuesday morning and a tech was at my house in the afternoon. The service tech was professional, provided excellent customer service, and repaired the door when it was convenient for us. I would … read more
Response from business owner
Hi Richard! Thank you so much for taking the time to come and leave such kind words regarding your recent service experience with our team. It always makes our day to hear such amazing feedback from our valued customers! We are so happy to have been of assistance in servicing your garage door for you this week! We thank you for your time and business, and we look forward to being your garage door company of choice for many years to come. Warm Regards, O'Brien Staff.
via Google
Reuven Clein
Reuven Clein
A prompt solution to the problem and reasonably priced.
Response from business owner
Thank you so much, Reuven! We very much appreciate your time and business, and it was such a pleasure working with you today. Warm Regards, O’Brien Staff.
via Google
Hassan Farouk
Hassan Farouk
Excellent crew and great customer service. I am glad that they are covering our neighborhood
Response from business owner
Thank you so much, Hassan! We very much appreciate your time and business, and it was such a pleasure working with you. Warm Regards, O’Brien Staff.
via Google
Gari Aber
Gari Aber
It was easy to schedule and the service technicians were thorough and professional. They even were able to connect the app link.
Response from business owner
Thank you so much, Gari! We very much appreciate your time and business, and it was such a pleasure working with you this week. Warm Regards, O’Brien Staff.
via Google
Tara Kunce
Tara Kunce
From reaching out for the estimate by leaving a message on their website, to the appointment, the quote and then the finished work, O'Brien Garage Doors was an A+ experience. We went with O'Brien Garage Doors because our service guy Brian… read more
Response from business owner
Hi Tara! Thank you so much for taking the time to come and leave such kind words regarding your recent service experience with Brian. It always makes our day to hear such amazing feedback from our valued customers! We are so happy to have been of assistance in servicing your garage door for you on Thursday! We thank you for your time and business, and we look forward to being your garage door company of choice for many years to come. Warm Regards, O'Brien Staff.
via Google
Jane Taylor
Jane Taylor
The technician was on time, very pleasant, and immediately diagnosed the problem.
Response from business owner
Thank you so much, Jane! We very much appreciate your time and business, and it was such a pleasure installing your new garage door opener for you on Saturday. Warm Regards, O’Brien Staff.
via Google
Kathleen Mikesell
Kathleen Mikesell
Fast and efficient, problem solved. Service tech was knowledgeable.
Response from business owner
Thank you very kindly, Kathleen! It was such a pleasure performing your garage door tune-up for you on Tuesday and we are so happy to call you our valued customer! Warm Regards, O'Brien Staff.
via Google
Peter Walsh
Peter Walsh
Great experience. Easy to schedule, and arrived on time. Did a terrific job on garage door repair, maintenance and adjustment.
Response from business owner
Hi Peter! Thank you very kindly! It was such a pleasure working with you on Thursday and we are so happy to call you our valued customer! Warm Regards, O'Brien Staff.
via Google
Philip Chang
Philip Chang
We bought an old home, with investors who had put in a garage door poorly and without a motor. O'brien was so flexible and worked with our title agency to have things paid for through escrow, and was also extremely timely the three (THREE… read more
Response from business owner
Hi Philip! Thank you so very much for taking the time to come and leave such kind words regarding your recent service experience with Rob. It always makes our day to hear such amazing feedback from our valued customers! We are so happy to have been of assistance in servicing your garage door for you over the last few months! We thank you for your time and business, and we look forward to being your garage door company of choice for many years to come. Warm Regards, O'Brien Staff.
via Google
Aisha Bibi
Aisha Bibi
Rob was our technician from the company and it was our first time getting something done from them… He explained thoroughly through everything, even tried if we can use our old system… He was on time and worked efficiently and cleaned up … read more
Response from business owner
Hi Aisha! Thank you very much for taking the time to come and leave such kind words regarding your service experience with Rob. It always makes our day to hear such amazing feedback from our valued customers! We are so happy to have been of assistance in installing your garage door opener for you this month. We thank you for your time and business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
via Google
Ben Taylor
Ben Taylor
Quick service, very helpful and explained everything even though he still had almost a half dozen more calls after me. Got some preventative work done and he pointed out what else to look for.
Response from business owner
Hi Ben! Thank you so very much for taking the time to come and leave such kind words regarding your recent service experience with us. We are so happy to have been of assistance in installing your new garage door springs for you on Monday! We thank you for your time and business, and we look forward to working with you for many years to come. Warm Regards, O'Brien Staff.
via Google
Milanna Marie
Milanna Marie
Fast and friendly service. Love our new garage door opener! Very quiet and exactly what we needed. Thank you!
Response from business owner
Thank you kindly Milanna! It was an absolute pleasure installing your new garage door opener for you earlier this month. We thank you for your time and business, and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
via Google
John Romot
John Romot
I had my old wooden garage door replaced. Traci was my technician. He was prompt and professional and did a fantastic job. Works, sounds and looks great
Response from business owner
Thank you kindly John! We are more than happy to hear that your service experience with Traci was great. It was an absolute pleasure installing your new garage door for you on Wednesday! If you have an extra moment and would like to attach a photo of your new garage door to this review we would love to see the finished product. We thank you for your time and business, and we look forward to working with you for years to come! Warm Regards, O'Brien Staff.
via Google
Elizabeth Engstrom
Elizabeth Engstrom
We had a great experience with O’Brien garage doors. We planned on replacing last year and other, higher priority items came up. We called back recently, over a year later, and they were able to schedule us within 2 weeks. Everyone we … read more
Response from business owner
Hello Elizabeth! Thank you so much for taking the time to leave such kind words regarding your recent service experience with our team! We are so happy to have been of service in installing your new garage door for you on Tuesday. If you have an extra moment and would like to attach a photo of your new garage door to this review we would love to see the finished product! We thank you very much for your time, your business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
via Google
Jessie Abdel Jabar
Jessie Abdel Jabar
Andrew was here in 2019 and 2021. He was friendly, professional and swift! Would definitely recommend to a friend!
Response from business owner
Thank you kindly Jessie! We are so happy to hear that your service experience with Andrew was great, both recently and in 2019. It has been an absolute pleasure working with you! We thank you for your time, business, and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
via Google
Sara Skywalker
Sara Skywalker
I was given three options of service and cost, which I thought was great. The service was fantastic and timely. Thank you!!
Response from business owner
Thank you kindly Sara! We are so happy to have been of assistance in replacing your garage door springs for you on Saturday. We thank you very much for your time, your business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
via Google
Ryan Danley
Ryan Danley
I called in the morning, they scheduled me that afternoon, and 2 hours after the gentleman showed up I had a new motor, new rollers and hardware, a new keypad and everything except the door itself. The technician noted the door was still in… read more
Response from business owner
Hello Ryan! Thank you so very much for taking the time to come leave such kind words regarding your recent service experience with us. It always makes our day to hear such amazing feedback from our valued customers! It was an absolute pleasure installing your new garage door motor, hardware and keypad for you yesterday. We thank you for your time, your business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
via Google
Mark Stout
Mark Stout
Fast response. Knowledgeable. Quality work.
Response from business owner
Thank you so much Mark! We very much appreciate your time and business, and it was such a pleasure replacing your garage door springs for you yesterday. Warm Regards, O’Brien Staff.
via Google
Susan Guy
Susan Guy
They did a great job. I only got a tune up but he looked at everything.
Response from business owner
Thank you so much Susan! We very much appreciate your time and business, and it was such a pleasure performing your garage door tune up for you on Monday. Warm Regards, O’Brien Staff.
via Google
Frank Robbins
Frank Robbins
recently had a tune up done to my garage door by O'Brien ! Door is now working much better...quieter and smooth running. They adjusted the door and very satisfied with their service. Would definitely recommend them.
Response from business owner
Thank you kindly Frank! It was such a pleasure performing your garage door tune up for you on Tuesday and we are so happy to hear that you are satisfied with the work done. We thank you for your time, business, and we look forward to working with you for years to come! Warm Regards, O'Brien Staff.
via Google
Avonne Bennett
Avonne Bennett
Prompt and professional service for a fair price.
Response from business owner
Thank you so much Avonne! We very much appreciate your time and business, and it was such a pleasure installing your new garage door opener for you on Wednesday. Warm Regards, O’Brien Staff.
via Google
Joseph Simmons
Joseph Simmons
From initial phone call to new garage door install was 24 hours. Andrew did a great job of checking which doors were in stock and worthwhile purchasing. Had the old wooden door and all corroded hardware removed, new, insulated door with new… read more
Response from business owner
Hello Joseph! Thank you so much for taking the time to leave such kind words regarding your recent service experience with Andrew! We are so happy to have been of assistance in installing your new garage door for you on Friday. If you have an extra moment and would like to attach a photo of your new garage door to this review we would love to see the finished product. We thank you very much for your time, your business, and we look forward to being your garage door company of choice for many years to come! Warm Regards, O'Brien Staff.
via Google
Colleen Kelly Laich
Colleen Kelly Laich
Andrew did a phenomenal job for us. We are so grateful O’Brien Garage Doors was able to service our door the same day we called. Huge thanks!
Response from business owner
Thank you kindly Colleen! We are so happy to hear that your service experience with Andrew was so phenomenal. It was an absolute pleasure replacing your garage door spring for you last week! We thank you for your time and business, and we look forward to working with you for years to come. Warm Regards, O'Brien Staff.
via Google
Linda L
Linda L
Your tech did a good job and we would recommend your company. . .
Kay Crawford
Kay Crawford
Andrew was prompt, professional and knowledgeable. Reasonable pricing, door is working great. Would recommend O'Brien Garage Doors. Thanks Andrew for your help!Bob C.
Response from business owner
Thank you very much Mr. and Mrs. Crawford for your very kind words regarding your recent service with Andrew! We very much appreciate your time and business, and we look forward to working with you for many years to come. We hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
via Google
Brian Higgins
Brian Higgins
Good pricing and fast service. Did pretty much everything over email, which made it easy. I didn't even have to be home for the installation!
via Google
Shawn Cary
Shawn Cary
Ok
via Google

Contact Us

Get in touch with a Garage Door Repair Specialist in your area when you contact O’Brien Garage Doors. You can either Contact Us, Schedule an Appointment, or Request a Quote on a new garage door!

Serving Columbus, OH and the Franklin County Area