(614) 568-6003 ashlee@obriendoor.com

Customer Reviews of O’Brien Garage Doors – Columbus

These are just a few examples of what our customers had to say about O’Brien Garage Doors – Columbus. These are real reviews from real customers posted on various review websites.
We have been proudly serving our customers for over thirty years and are dedicated to providing them with friendly, honest service.

From 30 reviews
Thomas Hanson
Thomas Hanson
Highly recommend for annual tune-ups and repairs! These are the only guys I call when I need service. Always satisfied, always friendly professional service. Thanks!!
via Facebook
Miranda Heckler
Miranda Heckler
I have used O’Brien for 12 years and my parents used them for 20 years before me! They always schedule quickly, call before they come, fix my garage door if required, or offer advice for me to maintain it on my own. Joey came this last time… read more
Response from business owner
Thank you Miranda! We are so happy to have been of service for all of you and your family's garage door needs over the last 32 years! We very much look forward to making sure you are all taken care of with any garage door/garage door opener problems for many years to come! Warm Regards, O'Brien Staff.
via Facebook
Clay Kelley
Clay Kelley
Couldn't get our door to work, which means we couldn't get our cars out. Called the Arlington Tx location, Joey showed up in 20 mins (at 4:45 in the afternoon), he fixed everything, re-programmed all remotes in cars and pad. Very COVID … read more
Response from business owner
Thank you so very much Mr. Kelley for all of your kind words regarding your experience with Joey! We are so happy to have been of service in changing your garage door springs for you and getting it done quickly to get you guys all taken care of! We thank you for having us to your home, are so happy to call you our valued customer, and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
via Facebook
LINDA L
LINDA L
Your tech did a good job and we would recommend your company. . .
Kara Cron
Kara Cron
Great experience! Our Technician Tim was nice and knowledgeable
Response from business owner
Hi Kara! Thank you so very much for taking the time to come and leave kind words regarding your recent experience with Tim!! We are so happy to have been of service in assisting you with your garage door tune up! We thank you very much for having us to your home, for your time, for your business, and we look forward to being your garage door company of choice for many years to come!! Warm Regards, O'Brien Staff.
via Facebook
Mary Schilling
Mary Schilling
Thomas G. was great! Efficient, knowledgeable...highly recommend!
Response from business owner
Hi Mary! Thank you so very much for all of your kind words regarding your recent experience with Thomas! It always makes our day so wonderful to hear from our valued customers and to pass the message along to the technician! We thank you very much for having us to your home and allowing us to assist you with your garage door repair, and we look forward to working with you for many years to come!! Warm Regards, O'Brien Staff.
via Facebook
Norma Conway
Norma Conway
Tom fixed my problem very fast he knew his job and was very helpful he was kind and respectful I would recommend your company any day thank you for getting the job done and fast and a great price
Response from business owner
Hi Norma! Thank you very much for taking the time to come and leave kind words regarding your experience with Tom last week! We are so happy to have been of service and glad that you are all taken care of! We thank you for your time and business, and we look forward to working with you for many years to come! Have a wonderful rest of your week! Warm Regards, O'Brien Staff.
via Facebook
Scott Daveley
Scott Daveley
Prompt and courteous service. Fixed our broken spring, took care of some other issues, and our door works better than before.
Response from business owner
Hi Mr. Daveley! Thank you so very much for taking the time to come and leave kind words regarding your experience with us yesterday! We are so happy to have been of service in replacing your broken garage door spring! We are very happy as well to hear that your door is working better than before. We thank you very much for your time and business, and we look forward to working with you for many years to come!! Warm Regards, O'Brien Staff.
via Facebook
Abby Bachman
Abby Bachman
Great experience with Andrew from O'Brien this week! He was honest with me about my options (try to make my 2004 opener functional or replace it) and helped me choose the right opener for my budget. He was able to get everything installed … read more
Response from business owner
Hi Abby! Thank you so very much for taking the time to come and leave kind words regarding your experience with Andrew last week! We are so very happy to have been of service in installing your garage door opener for you! We thank you very much for your time, your business, and we look forward to being your garage door company of choice for many years to come!! Warm Regards, O'Brien Staff.
via Facebook
Francisco González Rodríguez
Francisco González Rodríguez
Their service is so effective. I highly recommend them.
Response from business owner
Thank you so very much Francisco! We very much appreciate your kind words! Warm Regards, O'Brien Staff.
via Facebook
Em Starr
Em Starr
Very pleased with my service today. Ronnie was able to come out and fix my garage door same day. He is very knowledgeable about everything. Will definitely use this company again.
Response from business owner
Hi Em! Thank you so very much for taking the time to come and leave a kind recommendation regarding your experience with Ronnie! It was such a pleasure working with you and we are so happy to call you our valued customer. We thank you very much for your time and business yesterday, and again for coming and sharing! We hope that you have a wonderful rest of your week, and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
via Facebook
Mike Menaldi
Mike Menaldi
Earlier this week I posted that I DO NOT RECOMMEND O'Brien Garage Doors because they canceled twice on me within the window they were due to show up at my house. Since then, they've reached out to me on a Saturday asking for another chance … read more
Response from business owner
Hi Mike! We thank you very much for taking the time to come and leave kind words regarding your recent experience with us. We very much appreciate your giving us the opportunity to work with you and come to your home to perform the work needed. We are happy that you are all taken care of, and hope to work with you in the future and keep your impression a great one. We hope that you have a wonderful holiday season coming up! Warm Regards, O'Brien Staff.
via Facebook
Matt Swenson
Matt Swenson
Jerrod from O'Brien just finished up a full tune-up, track alignment, and roller upgrade on our garage door. I liked his positive attitude and the care he has for doing his job right. Easy to work with, simple appointment scheduling, on-… read more
Response from business owner
Thank you sooo very much Mr. Swenson for all of your kind feedback regarding your experience with Jerred yesterday! We truly value your time in doing this and so very much appreciate your business and for choosing to work with us! We hope that you have a wonderful holiday weekend and enjoy the beautiful weather! Thank you again and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
via Facebook
Will Dimmitt
Will Dimmitt
First off their customer service is AMAZING!!! The guy was prompt and makes you feel like family!!! 5 stars and will recommend for days. I just bought my town house and garage was messed up they fixed it with in the hour! Thank you O’Brien… read more
Response from business owner
Hi Will! Thank you so very much for taking the time to come and leave kind words on your experience today! It was such a pleasure working with you and we are very happy to hear that you were pleased! We hope that you have a wonderful rest of your day and we look forward to working with you for many years to come! Thanks for spreading positivity and joy! 🙂 Warm Regards, O'Brien Staff.
via Facebook
William Boyer
William Boyer
Great job by Joey of O'Brien... he was on time, professional, personable and got the repair done in great time. He even thanked me for my military service which meant alot to me as a veteran. Lifetime customer! Thanks.
Response from business owner
Thank you so very much Mr. Boyer for taking the time to come and leave such positive words regarding your experience with Joey! It always makes our day to see such positivity being spread. We thank you very much for your time, your business, and for your service! We hope that you have a wonderful rest of your week and look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
via Facebook
Robin Vaughn Kulas
Robin Vaughn Kulas
Was able to a get a technician out within 1 day. He was very friendly and efficient. Thomas noticed some spots where my siding was catching on the garage door and he went the extra mile to nail those few spots down for me before he left… read more
Response from business owner
So great to hear this, Robin! Thank you so very much for taking the time out of your day to provide this feedback. We know you have choices when it comes to your garage door repair and we truly appreciate you choosing O'Brien! Integrity is a core value for O'Brien Garage Doors and we love to hear feedback like this about Thomas representing that value. Warm Regards, O'Brien Staff.
via Facebook
Rachel Young
Rachel Young
Came same day. Prompt and efficient. Very efficient and will certainly use again. Highly recommend. Cost effective as well, and upfront about cost. Estimate was same amount as final bill!!
Response from business owner
Thank you so very much Rachel for taking the time to come and leave such kind words regarding your experience with us yesterday! We truly appreciate your business and for choosing to work with us. We hope that you have a wonderful rest of your week, and we look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
via Facebook
Lisa Sheridan Sullivan
Lisa Sheridan Sullivan
Thomas was over tonight for our new garage door opener installation and we are over the moon happy. So pleasant and efficient. And I now have remote wireless access too. Happy New Year 2019. Best purchase of the year so far!
Response from business owner
Thank you so very kindly Lisa for your time in leaving us positive words! We are so happy to hear that you were satisfied with your service, and we very much appreciate your business and time! We hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
via Facebook
Beth Jenkins
Beth Jenkins
Thomas came over this morning and quickly diagnosed the issue with our door. Went right to work and resolved all issues. Very friendly and efficient with reasonable pricing! Very pleased with this company and their representative Thomas.
Response from business owner
Thank you so very much Beth for taking the time to come and share such kind words regarding your service this morning! We truly appreciate your feedback, your time, and your business! We look forward to working with you for many years to come and hope that you have a wonderful rest of your week!
via Facebook
Gary LaLuzerne
Gary LaLuzerne
Excellent service! The tech that came (Thomas G.) was outstanding! He not only repaired our unit, but he tuned it up for free! He even installed a light bulb that was missing for free! We also had a snowstorm the day he came and he shoveled… read more
Response from business owner
Thank you very kindly for taking the time to come and leave such pleasant feedback on your recent experience with Thomas! It was such a pleasure working with you guys and getting you all taken care of! We look forward to working with you for many years to come, and we very much value your time and business! Warm Regards, O'Brien Staff.
via Facebook
Martha Nelms
Martha Nelms
When I called on a Friday afternoon, they were able to offer me a next-day appointment. The office was very communicative on estimated arrival times and our technician, Joey, was very helpful! He was straightforward about our opener's … read more
Response from business owner
Thank you so very much Martha for taking the time to come and provide kind words on your recent experience with Joey and your installation! It was such a pleasure coming and getting you all taken care of quickly. We are happy to add you to our list of valued customers and look forward to working with you for many years to come! Warm Regards, O'Brien Staff.
via Facebook
Kathy Nagy
Kathy Nagy
They came out and repaired my garage door when manufacturer said they no longer make parts. They charged a fair price ,where other companies only wanted to sell me a new door. The only other company that gave me a quote for a repair sent an… read more
Response from business owner
Thank you so very much Kathy for taking the time to come and leave your feedback on your experience with us this past Saturday! It was truly our pleasure to be able to work with you and do the best thing to accommodate your needs at this time. We thank you for all your kind words and look forward to working with you in the future when the time comes to replace your door, or any other garage door problems you may have over the years. We hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
via Facebook
Liz Vickery
Liz Vickery
I had an emergency, garage door had come off the track. I called the Houston location at 5:30 and spoke to Nichole. She was very kind and helpful. She had a technician at my home by 6:30. Charles gave me an upfront quote and fixed the door … read more
Response from business owner
Thank you so very much Liz for taking the time to come and provide kind words regarding your recent experience with Charles and with Nicole! It was truly our pleasure getting you all taken care of quickly so that you were able to have a functioning garage door. We very much value your time, your business, and look forward to being your garage door company of choice for many years to come. We hope that you have a wonderful rest of your week! Warm Regards, O'Brien Staff.
via Facebook
Carol Husiak
Carol Husiak
Juan and Jose fixed my garage door today excellent and 2 nice gentlemen, they did the work and were very nice, so ll of you women out there that need a door fixed call O'Brein they are the best, high 5 thank you so nuch
Response from business owner
Thank you so very much Carol for taking the time to come and provide such kind words regarding your experience with Juan and Jose! You just made their day reading your pleasant feedback! It was truly a pleasure servicing your garage door for you and we look forward to working with you in the years to come!! Regards, O'Brien Staff.
via Facebook
Rich Block
Rich Block
Just had them out to replace my rollers on the door, They were excellent, fast and priced right. The installer was very helpful.
Response from business owner
Thank you very much Mr. Block for taking the time to come and provide your kind positive feedback on your experience with our technician and our company! We very much value your business and your time and look forward to working with you in the years to come! Regards, O'Brien Staff.
via Facebook
David Shaw
David Shaw
Nicole,Good afternoon.Could you pass this email to your Manager.We recently had a new garage door opener installed.Joey installed our new garage door opener.We have worked with Joey in the pass. He is always very professional and … read more
Response from business owner
Thank you very much Mr. Shaw for taking the extra time to write such kind words on your experience with Joey over the years! We have shown this to him and your positive words brightened his day! It makes us very happy to know that we have been able to provide such great service for you, and we look forward to being your garage door company of choice in the many years to come! Regards, O'Brien Staff.
via Facebook
Vicki White
Vicki White
Great service call arriving within an hour of my garage door crisis. Grant the technician repaired door in tight garage space. Major repair to door took only 2 hours. I was able to leave for work at Citizens for Animal Protection to help … read more
Response from business owner
Thank you so very much Vicki for taking the extra time to come and leave such kind words regarding your experience with Grant a couple weeks ago! It always makes our day to hear kind feedback and know that we are truly making our customers happy! It was a pleasure servicing your door this time and a few years ago as well. We look forward to being your garage door company of choice in the years to come! Regards, O'Brien Staff.
via Facebook
Mary Teddy Wray
Mary Teddy Wray
When O'Brien Garage doors say they stand by their service and products, believe them. If there are any issues with your service, the owners will personally call you and make sure all issues are resolved. They won't rest until you are … read more
Response from business owner
Thank you so very much Mary for your kind words about our company, as we truly value your business and your feedback on your experience! We appreciate your allowing us to work with you regarding any problem there was and are very happy that you feel satisfied and taken care of! Thank you for your time and your business!! Regards, O'Brien Staff.
via Facebook
Hubert Harrell
Hubert Harrell
The tech, Jim, was very thorough and took his time explaining the problems I had and the cost to repair them. He was very efficient and did a great job on the repairs.he went over the billing statement and explained each charge. I have used… read more
Response from business owner
Thank you so very much Mr. Harrell for taking the extra time to call into our office today and to come and leave such kind words about our technician and our company! It has been a pleasure working with you the last few times and assisting you with your garage door needs! We hope that you have a wonderful weekend! Regards, O'Brien Staff.
via Facebook
Char Cohen
Char Cohen
I called Friday night that my spring had broken. Saturday morning, Kenny had it replaced and working perfect. Kenny was friendly, courteous and informative. I'd recommend O'Brien to everyone. Thanks
Response from business owner
Char, thank you very kindly for coming and providing feeback on your recent experience with our technician Kenny! It was a pleasure working with you!
via Facebook

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